How do I create a support ticket?

If you have a major question, ban-appeal or store product issue create a support ticket here, and our Support Team will gladly assist you. If you have smaller questions or problems, use our Discord instead, and our Admins will assist you there.  

How to create a ticket:

1. Click on "Submit a ticket" at the homepage

2. This will give you three choices, choose the aspect that represents your issue the most.  

3. This will take you to a form; complete the form following its instruction (if needed attach a file). 

4. Finally, send the ticket by clicking "Submit Ticket"

Our Support Team will answer your ticket in 5 minutes to 48 hours. 

Article Details

Article ID:
6
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Date added:
2020-09-12 20:51:31
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4
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